Frequently Asked Questions

What is SCENTIQ?

SCENTIQ is a modern fragrance brand focused on delivering high-quality Extrait de Parfum at a fraction of the price of designer fragrances. Our goal is simple: to bring you luxury-quality scents without the luxury price tag.

What is Extrait de Parfum?

Extrait de Parfum is the highest concentration of fragrance oil, meaning the scent is richer, stronger, and longer-lasting than most traditional perfumes or Eau de Parfums.

How long do SCENTIQ fragrances last?

Our fragrances are made using high-quality oils designed to last 6–12 hours or more, depending on your skin type, environment, and how the fragrance develops on your skin.

Are your fragrances inspired by designer perfumes?

Yes. Some of our fragrances are inspired by popular luxury scents, but they are our own interpretations created to offer a similar scent experience at a more accessible price.

How should I apply perfume for the best performance?

For the best results, apply perfume to your pulse points such as the neck, wrists, and behind the ears. Applying fragrance to moisturized skin can also help the scent last longer.

Do you ship across South Africa?

Yes, we ship nationwide across South Africa. Shipping costs and delivery times will be calculated at checkout.

How long does delivery take?

Delivery typically takes 2–5 business days, depending on your location.

Do you offer returns or exchanges?

For hygiene reasons, fragrances that have been opened cannot be returned. However, if your product arrives damaged or defective, we will assist in resolving the issue.

Why are your prices lower than designer brands?

SCENTIQ focuses on the quality of the fragrance itself rather than expensive marketing, celebrity endorsements, and retail markups. This allows us to offer premium-quality scents at a much more affordable price.