Privacy Policy

At SCENTIQ, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you shop with us.

Information We Collect

When you place an order or interact with our store, we may collect:

Name, email address, phone number, and delivery address
Payment details (processed securely through our payment gateway)
Order history and preferences
Information you provide when contacting us

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order updates and notifications
Improve your shopping experience

Sharing Your Information

We respect your privacy. We do not sell or share your personal information with third parties except:

To our shipping partners to deliver your orders
When required by law or to protect our legal rights

Cookies & Tracking

Our website uses cookies to improve your shopping experience and track performance. This helps us understand traffic, personalize content, and optimize our store.

Security

We take security seriously. Your personal information is protected through encryption and secure systems. However, no online system can guarantee 100% security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Opt out of marketing emails at any time

Contact Us

If you have questions about your privacy or our policies, please contact us via the contact details provided on our store.